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Urgent! 12 months - Supervisor: Reception Vacancy Job Opening In Johannesburg – Now Hiring Centrax Digital
Responsible for managing a team of receptionists for the efficient running of all reception areas on site by training receptionists, ensuring that reception areas are welcoming and professionally kept by team members.
Also responsible for providing reports to management on reception operations.
Requirements Operational Supervision Supervise and coordinate the work of Receptionists to ensure smooth front-desk operations.
Allocate duties, manage shift schedules, and ensure adequate coverage at all times.
Conduct daily checks to ensure reception areas are secure, presentable, and operational.
Access Control & Security Compliance Oversee visitor registration, access card issuance, and entry/exit log accuracy.
Ensure Receptionists follow access control policies, including Anti-Passback and security screening protocols.
Liaise with the Security Consultant and Control Room on any irregularities or incidents.
Training & Development Provide induction and ongoing training for Receptionists on company's security procedures, systems, and customer service standards.
Conduct refresher training on access control technology, incident reporting, and emergency procedures.
Incident & Escalation Management Respond to escalated visitor or contractor access issues.Ensure all security breaches, unauthorised access attempts, or safety hazards are reported and documented.
Administrative & Reporting Duties Maintain and submit daily, weekly, and monthly reception access control reports.
Monitor compliance with PSIRA and internal security policies.
Keep updated records of staff rosters, training, and performance evaluations.
Customer Service Leadership Ensure Receptionists consistently provide professional and courteous service.
Resolve complaints and address customer service issues promptly.
Core Competencies Functional Knowledge Exposure to telecom infrastructure or utility environments; Familiar with access control duties or visitor management systems/ platforms; Awareness of anti-passback and access protocols; Proficient in MS Office, email systems, and scheduling and access control software; Leadership and team management; Communication and conflict resolution abilities; Attention to detail and security awareness Functional Skills Customer centric; Communication; Stakeholder Management; Multitasking; Organising; Problem solving; Written and Verbal Communication Competencies Decisive; Initiative; Assertive; Integrity; Proactive; Customer Focus; Team Player; Performance driven; Values aligned with company Values Education NQF 5: 1-2 year Certificate/ Diploma Additional InformationQualifications and experience: National Certificate/ Diploma in Office Administration or related fields (NQF level 5) 3 years in a receptionist/ security access role with at least 1 year in a supervisory or team leader position.
Special Requirements: Strong leadership and team management.
Excellent communication and conflict resolution abilities.
High attention to detail and security awareness.
Strong customer centric skills.
Ability to communicate effectively with different people and stakeholders.
Ability to multitask, as well as the ability to organize and solve problems.
Good writing and verbal communication skills.
NQF 5: 1-2 year Certificate/ Diploma
1-3 years
Functional Knowledge Exposure to telecom infrastructure or utility environments; Familiar with access control duties or visitor management systems/ platforms; Awareness of anti-passback and access protocols; Proficient in MS Office, email systems, and scheduling and access control software; Leadership and team management; Communication and conflict resolution abilities; Attention to detail and security awareness Functional Skills Customer centric; Communication; Stakeholder Management; Multitasking; Organising; Problem solving; Written and Verbal Communication Competencies Decisive; Initiative; Assertive; Integrity; Proactive; Customer Focus; Team Player; Performance driven; Values aligned with company Values.
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Unlock Your 12 months Potential: Insight & Career Growth Guide
Real-time 12 months Jobs Trends in Johannesburg, South Africa (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for 12 months in Johannesburg, South Africa using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1183 jobs in South Africa and 188 jobs in Johannesburg. This comprehensive analysis highlights market share and opportunities for professionals in 12 months roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Centrax Digital is currently hiring and seeking a 12 months Supervisor: Reception Vacancy to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: 12 months Supervisor: Reception Vacancy Jobs Johannesburg.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Centrax Digital adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a 12 months Supervisor: Reception Vacancy Jobs South Africa varies, but the pay scale is rated "Standard" in Johannesburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for 12 months Supervisor: Reception Vacancy typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your 12 months Supervisor: Reception Vacancy interview at Centrax Digital, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Centrax Digital's products or services and be prepared to discuss how you can contribute to their success.
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