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Cloud Data Platform Support Engineer Job Opening In WorkFromHome – Now Hiring WatersEdge Solutions


Job description

Location: Remote (South Africa)
Employment Type: Full-Time
Industry: Cloud Infrastructure | Data Engineering | Azure

WatersEdge Solutions is seeking a technically astute Cloud Data Platform Support Engineer to support and optimise cloud-based data platforms for a high-growth data-driven business.

If you're passionate about performance tuning, incident resolution, and platform reliability, this is a chance to work in a cutting-edge environment that values proactive problem solving and automation.

About the Role

Reporting to the Data Engineering function and working alongside Full Stack Support Engineers, you’ll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments.

Your day-to-day will include responding to incidents, implementing automation scripts, and driving improvements in monitoring, observability, and system resilience.

Key Responsibilities

  • Provide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing services

  • Resolve production incidents related to system performance, stability, and data reliability

  • Perform root cause analysis and contribute to long-term system improvements

  • Monitor system health and automate recurring tasks with Python, Bash, or PowerShell

  • Develop and maintain real-time monitoring dashboards and alerts

  • Collaborate with engineers and client-facing teams on technical issue resolution

  • Implement runbooks, documentation, and contribute to continuous improvement initiatives

  • Stay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystems

What You’ll Bring

  • 3+ years’ experience in cloud support, cloud operations, or data engineering

  • Strong hands-on experience with Microsoft Azure and cloud-native data platforms

  • Solid scripting skills in Python, Bash, or PowerShell

  • Deep understanding of SQL, T-SQL, Spark, and incident management best practices

  • Familiarity with observability tools and monitoring frameworks

  • Ability to support production systems with high standards for uptime and data quality

  • Excellent communication skills across technical and non-technical stakeholders

  • Degree in Computer Science, Information Systems, or Engineering

Nice to Have

  • Azure certifications in cloud engineering or architecture

  • Experience with Databricks, Microsoft Fabric, or Spark-based analytics platforms

  • Knowledge of Kubernetes, Docker, or multi-cloud environments (AWS/GCP)

  • Exposure to infrastructure-as-code (Terraform) and CI/CD pipelines

What’s On Offer

  • Remote-first flexibility with a collaborative culture

  • Competitive salary and performance incentives

  • Continuous learning opportunities and home office reimbursements

  • Wellness initiatives, social events, and transparent team communication

  • A high-impact role supporting scalable, data-driven technologies

Company Culture

At WatersEdge Solutions, we match top engineering talent with purpose-driven innovation.

You’ll join a team that values autonomy, continuous improvement, and high performance—where every contribution matters and systems are built to scale securely and efficiently.

If you have not been contacted within 10 working days, please consider your application unsuccessful.

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Cloud Data Potential: Insight & Career Growth Guide


Real-time Cloud Data Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Cloud Data in WorkFromHome, South Africa, highlighting market share and opportunities for professionals in Cloud Data roles.

9844 Jobs in South Africa
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Are You Looking for Cloud Data Platform Support Engineer Job?

Great news! is currently hiring and seeking a Cloud Data Platform Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WatersEdge Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying South Africa laws and regulations

What Is the Average Salary Range for Cloud Data Platform Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Cloud Data Platform Support Engineer?

Key qualifications for Cloud Data Platform Support Engineer typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Cloud Data Platform Support Engineer?

To improve your chances of getting hired for Cloud Data Platform Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Cloud Data Platform Support Engineer Job Success

WatersEdge Solutions interview tips for Cloud Data Platform Support Engineer

Here are some tips to help you prepare for and ace your Cloud Data Platform Support Engineer job interview:

Before the Interview:

Research: Learn about the WatersEdge Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Cloud Data Platform Support Engineer interview at WatersEdge Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WatersEdge Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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