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Urgent! Intermediate Application Support Analyst Job Opening In Durban – Now Hiring City Logistics
Listing reference: clog_
Listing status: Online
Apply by: 10 July 2025
Job category: Helpdesk and Technical Support
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: No
City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.We are passionate about what we do, passionate about Retail and service excellence.Let us be part of your solution.
Are you passionate about technology, driven by problem-solving, and experienced in supporting business-critical applications?
We are looking for an Intermediate Application Support Analyst to join our dynamic IT team.
In this role, you’ll play a vital part in ensuring the smooth operation of our software systems, assisting users, and working closely with developers to deliver high-quality support.
If you thrive in a fast-paced environment, enjoy working with data, and have a strong foundation in SQL, we’d love to hear from you.
• Provide application support for in-house software, including detailed issueresolution and escalation to development teams.
• Execute and troubleshoot SQL queries and support database-related tasks (T-SQL proficiency required).
• Guide and train users to effectively resolve common issues.
• Support the deployment and testing of new applications and system enhancements.
• Ensure timely response and resolution of support tickets in line with SLA requirements.
• Maintain and manage application master data.
• Participate in testing, quality assurance, and feedback for system improvements.
• Occasional travel to client sites for onsite support or training.
• Collaborate with other support analysts on complex issue resolution.
• Provide regular updates to the Support Manager and contribute to ongoing teamknowledge and improvement.
• Degree/ Diploma/ Certification in Information Technology or related studies preferable.
• 2 – 5 years working experience in IT helpdesk environment a must.
• 3 - years current working SQL Knowledge a must.
• MS Suites a must.
• Strong Excel skills.
• Software Testing and UAT with proven track record.
• Exposure to Fresh Service, Freshdesk, GITLAB, ASANA would be an advantage.
• Exposure to a logistics/retail working environment would be an advantage.
• Knowledge of remote software (RDP, TeamViewer, VPN).
• Ability to follow predefined procedures and escalate timeously to the Support Manager
where required.
• Ability to meet deadlines and complete daily tasks within SLA timeframes.
• Ability to use knowledge base resources to resolve problem.
• Strong troubleshooting skills.
• Driver’s license and own car a must.
• Strong people skills and Team player.
Database, Analytics & Bi, Technical Support & Administration
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Unlock Your Intermediate Application Potential: Insight & Career Growth Guide
Real-time Intermediate Application Jobs Trends in Durban, South Africa (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Intermediate Application in Durban, South Africa using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2886 jobs in South Africa and 74 jobs in Durban. This comprehensive analysis highlights market share and opportunities for professionals in Intermediate Application roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! City Logistics is currently hiring and seeking a Intermediate Application Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Intermediate Application Support Analyst Jobs Durban.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at City Logistics adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Intermediate Application Support Analyst Jobs South Africa varies, but the pay scale is rated "Standard" in Durban. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Intermediate Application Support Analyst typically include Database, Analytics & Bi, Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Intermediate Application Support Analyst interview at City Logistics, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the City Logistics's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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