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Urgent! IT Service Desk Technician - 3 months contract Job Opening In Johannesburg – Now Hiring Datacentrix

IT Service Desk Technician 3 months contract



Job description

Our client in Sandton is looking for an IT Service Desk Technician for a fixed 3 months contract.

The successful candidate will be responsible for providing technical support and assistance to end-users, ensuring smooth IT operations across the organization.

This role involves hardware and software setup, troubleshooting, IT asset management and supporting various IT-related projects.

The Technician will also play a key role in preparing and maintaining laptops and desktops for internal use, donation, or loan purposes.

Qualifications and Experience Required:



  • Matric plus IT Diploma or equivalent qualification

  • CompTIA A+, N+, or equivalent certifications

  • 5 years of proven IT experience in a technical support, IT helpdesk, or service desk role.


Knowledge & Skills



  • Strong understanding of IT hardware, software, and networking basics.

  • Proficiency in installing, configuring, and maintaining operating systems (Windows, Linux, or macOS).

  • Knowledge of IT asset management processes and tools.

  • Ability to work independently and collaboratively in a team environment.

  • Strong troubleshooting and problem-solving skills.

  • Excellent attention to detail and accuracy in completing tasks.


User Support & IT Assistance



  • Provide first-line technical support to end-users for hardware, software, and network-related issues.

  • Assist users with IT requirements, troubleshooting, and resolution of common IT problems.


Device Setup & Deployment



  • Install and configure operating systems (O/S), applications, and system updates on laptops and desktops.

  • Deploy and issue laptops and other devices to users in line with company requirements.

  • Prepare and maintain laptops and desktops for loan or donation purposes.


IT Asset & Inventory Management



  • Support the Asset Verification Project by ensuring all IT equipment is recorded, verified, and tracked.

  • Maintain accurate records of IT assets and manage the lifecycle of hardware devices.

  • Ensure proper tagging, tracking, and disposal of IT assets in compliance with company policies.


Meeting & Collaboration Support



  • Set up and provide support for video conferencing (VC) and virtual meetings.

  • Troubleshoot technical issues related to meeting room equipment.


Repairs & Maintenance



  • Diagnose and repair laptops, desktops, and related hardware.

  • Ensure all devices are in proper working condition before deployment or donation.


Required Skill Profession

Computer Occupations



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