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Urgent! IT Support Engineer Job Opening In Centurion – Now Hiring Future Africa Consulting (Pty)Ltd

IT Support Engineer



Job description

Key Responsibilities1.

IT Diagnostics



  • Accurately diagnose hardware, software, and network issues.

  • Investigate and resolve problems using technical manuals and user feedback.

  • Stay updated with the latest tech trends through trade publications and seminars.


2.

Technical Assistance



  • Provide hands-on support and guidance to users.

  • Assist with software installations and troubleshooting.

  • Set up and configure equipment for employee use.


3.

Data & Documentation Management



  • Maintain detailed records of IT transactions and support activities.

  • Document standard operating procedures for equipment maintenance and repairs.


4.

End-User Training



  • Develop training materials and conduct sessions on hardware/software usage.

  • Empower users with knowledge to navigate systems confidently.


5.

Device & System Management


Software:



  • Test and monitor performance.


Hardware:



  • Oversee installations and conduct performance checks.


Operating Systems:



  • Execute commands and verify system functionality.


6.

Governance



  • Adhere to governance protocols in support processes.

  • Participate in governance committees and contribute to informed decision-making.


Minimum Requirements



  • Diploma in IT or related field

  • Certifications: A+, N+, MCSE (or equivalent)

  • Minimum 3 years of relevant experience

  • 2–3 years in end-user support


 


Required Skill Profession

Computer Occupations



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