MS Engineer (L2)- (Remote)

Are you looking for a career in one of the best engineering companies?

Apply for this MS Engineer (L2) role!

MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.

Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients.

Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA).

The MS Engineer (L2) focuses on second line support for incidents and requests with medium level of complexity.

Requirements

• Develops, maintains, and deploys system-level applications and server infrastructure
• Develops and implements performance tuning strategies to ensure that the application is optimal for response time and scalability.
• Improves system availability, reliability, and efficiency by identifying, resolving, and recommending solutions.
• Sets up server configurations, installs applications, and configures networking, storage, and other infrastructure devices.

Qualifications

• Bachelor’s degree in Computer Science or related field preferred.

Perks

Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.

About Dimension Data

At Dimension Data we empowering our people to deliver client-centric solutions.

We want to see our people make the most of every opportunity, and together we can achieve the extraordinary.

Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.