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      Urgent! Ops Specialist: Systems Engineer Position in Centurion - BCXP
Business unit, Department, Reporting Business Unit Operate Managed Services Cloud Department Digital Workspace Services Job grade S6
Core Description
To manage and support customers environment with technical solutions and provide general, 2 nd and 3 rd level technical support on customer systems.
Install, monitor, test, maintain cloud and client infrastructure solutions.
To provide specialised technical, preventative and proactive support (technology specific).
Key Deliverables / Primary Functions Perform root cause analysis and troubleshooting across systems to resolve incidents, addressing problems to satisfy installation requests, whether simple or complex, in diverse environments.
Take ownership of Incidents and Service Requests until resolution, providing continuous feedback and liaising with clients at all levels, including VIPs and external resources (3rd Party Management).
Build relationships with customers to improve and provide world-class support.
Identify and understand business challenges of the customer and their impact on the client's environment by developing, documenting, and maintaining knowledge-based articles.
Support security policies and standards of the customer by building and maintaining an up-to-date working knowledge of Microsoft products.
Ensure company assets (replacement parts) are tracked and maintained responsibly.
Supervise and assist less experienced employees in technical challenges and all aspects of current technical operational practices.
Core Functional Skills & Capabilities Hardware Troubleshooting Troubleshooting Service Level Agreement (SLA) Management Networking, Server and SAP skills Core Behavioural Competencies Analysing Applying expertise & Technology Deciding & Initiating Action Coping with pressures & setbacks Delivering Results & Meeting customer expectations Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience 
3 year's relevant experience in the ICT environment.
OR
5 year's relevant experience in the ICT environment.
Certifications A + Certification will be advantageous N + Certification will be advantageous ITIL 3 or 4 will be advantageous MCP (Desktop) MCSA Exchange/O365 HP, Dell, Lenovo, Mustek products will be advantageous Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
VEEAM VMware certified VCP-Cloud (vCloud Director) Professional Memberships in Relevant Industry Level of Engagement & Span of Control 
Engagement will all levels within the organisation, internal and external to the clients.
Special Requirements / Employment Condition Willing to travel Working Shifts Drivers Licence and Reliable Vehicle - both required Workplace / Physical Requirements Full-time Client Based Position Billable 
BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements.
We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.
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Unlock Your Ops Specialist Potential: Insight & Career Growth Guide
Real-time Ops Specialist Jobs Trends in Centurion, South Africa (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Ops Specialist in Centurion, South Africa using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 19396 jobs in South Africa and 193 jobs in Centurion. This comprehensive analysis highlights market share and opportunities for professionals in Ops Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! BCXP is currently hiring and seeking a Ops Specialist: Systems Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Ops Specialist: Systems Engineer Jobs Centurion.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BCXP adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Ops Specialist: Systems Engineer Jobs South Africa varies, but the pay scale is rated "Standard" in Centurion. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Ops Specialist: Systems Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Ops Specialist: Systems Engineer interview at BCXP, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BCXP's products or services and be prepared to discuss how you can contribute to their success.
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