Electrum is a next-generation payment software technology company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing.
Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.
At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale.
We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions.
We prioritise making it safe – encouraging open communication, smart risk‑taking, and trust so that creativity and alignment thrive.
And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.
Requirements
In this role you will manage the overall program of work for a client and ensure customer expectations are managed and met.
You will support the client in getting the most value from the Electrum product.
You will :
- Build and maintain strong relationships with senior client stakeholders, becoming a trusted partner
- Identify and help shape opportunities to expand client engagements.
- Oversee the delivery of complex, multi-stream programs of work, ensuring customer expectations are managed and met.
- Partner with Electrum’s sales team to provide delivery insights and support positioning of professional services.
- Ensure quality delivery that is strategically aligned with the client
- Advocate for clients internally, while balancing delivery realities.
What You Can Bring to Electrum (non-negotiables) :
- Relevant degree
- Proven track record of building strong senior stakeholder relationships in a B2B environment.
- 7+ years experience on software projects, including experience in complex or corporate environments.
- Background in tech / information technology industry (payments / fintech experience preferred).
- Experience supporting sales / professional services growth
- Excellent communication and influence skills across all organisational levels.
Benefits
Why Join Electrum?
- We believe in a People First approach, ensuring a culture where you can thrive and make a real difference
Your Career & Culture
- Career Growth : Delivering world‑class financial software is challenging, but your effort will earn you hands‑on experience with products used by millions, accelerating your career.
- Strong Teams : We keep teams small, focused, and collaborative to maximize impact.
- Transparency : We openly discuss strategy, finances, and salaries.
Mistakes are viewed as learning opportunities that we actively discuss.
- Autonomy : We trust you .
You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
- Shared Vision : You'll have the power to shape the vision of how we build the future of financial services.
Practical Perks
- Here’s how we support our culture :
- Flexible Work : Office‑first environment with flexible hours .
- Generous Leave : Starting at 20 days per year.
- Office Perks : Fully‑stocked kitchen and daily catered lunch .
- Social Life : Regular team activities like hikes, getaways, and dinners
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