QA Functional Tester

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are
We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions.

Our multidisciplinary teams are passionate about products, customer experience and security.

We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We're Looking For
We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.

At DigiOutsource, every day is action-packed, and we expect you to bring your A-game.

In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer?

Supercharge your career with us and be part of something extraordinary.

Why we need you
We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and SuperDrive will help us achieve our vision.

As a QA Functional Tester in the Casino Operations Team, you'll be supporting the delivery of high-quality gaming experiences by ensuring games are thoroughly tested, accurately configured, and fully compliant before release.

This includes end-to-end game testing, issue identification and escalation, configuration validation, and cross-functional collaboration.

Your contribution will help us maintain exceptional product quality, enhance player satisfaction, and ensure smooth game launches, keeping us ahead of the game in a fast-paced and competitive industry.

What You'll Be Doing
As part of your role, your responsibilities will include:

Game Quality Assurance & Testing

• Conduct comprehensive end-to-end testing of games across multiple platforms, ensuring functionality, performance, and compliance with regulatory and internal standards.
  
  
• Design, execute, and maintain test cases and test plans tailored to each game release.
  
  
• Perform regression, smoke, and exploratory testing to identify defects and inconsistencies.
  
  

Defect Identification & Management

• Log, track, and manage bugs and issues using Jira, ensuring clear documentation and prioritization.
  
  
• Collaborate with development, product, and compliance teams to ensure timely resolution of defects and re-testing of fixes.
  
  

Game Configuration Validation

• Verify game configurations (e.g., RTP, volatility, bonus features) against provider specifications and internal requirements.
  
  
• Ensure promotional tools and feature settings are correctly implemented and tested before release.
  
  

Compliance & Standards Assurance

• Validate games against jurisdictional compliance requirements and internal QA benchmarks.
  
  
• Support audits and certification processes by providing detailed QA documentation and evidence.
  
  

Test Documentation & Reporting

• Maintain accurate records of test results, test coverage, and issue resolution using Confluence and other QA tools.
  
  
• Generate QA reports and dashboards for stakeholders, highlighting key metrics, risks, and release readiness.
  
  

Cross-Functional Collaboration

• Partner with product managers, developers, and operations teams to align on release goals and quality expectations.
  
  
• Provide QA insights during planning and post-launch retrospectives to drive continuous improvement.
  
  

This job description is not intended to be an exhaustive list of responsibilities.

You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You'll Bring To The Table
The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Relevant Tertiary Education
• 3 years QA Testing Experience – Solid understanding of manual testing methods and QA processes.
  
  
• Bug Tracking – Experience using tools like Jira to log and manage issues.
  
  
• Attention to Detail – Ability to spot inconsistencies and ensure high-quality outputs.
  
  
• Clear Communication – Strong written and verbal skills for cross-team collaboration.
  
  
• Documentation & Reporting – Comfortable using Confluence, Excel, and PowerPoint to track and share QA findings.
  
  
• Adaptability – Able to work effectively in a fast-paced, changing environment.
  
  
• Problem-Solving – Analytical mindset to troubleshoot and resolve issues.
  
  

Desirable Skills You've Got Up Your Sleeve
It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Gaming Industry Experience – Familiarity with online gaming or casino platforms.
  
  
• Sports Betting Knowledge – Understanding of odds, betting types, and market dynamics.
  
  
• Compliance Awareness – Knowledge of gambling regulations across different regions.
  
  
• Technical Understanding – Ability to grasp game configurations and platform integrations.
  
  
• Process Improvement – Experience contributing to QA process enhancements.
  
  

Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies.

Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You'll Get Back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group.

This includes:

• We're dedicated to your supergrowth.
  
  Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  
  
• Your hard work and achievements won't go unnoticed.
  
  Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  
  
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  
  
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team build

Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA.

With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
  
  
• Shortlisted candidates may need to complete an assessment.
  
  

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted.

The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done.

By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks.

This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow

Required Skill Profession

Other General