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Urgent! Senior Account Executive Job Opening In Johannesburg – Now Hiring Circana

Senior Account Executive



Job description

Circana is the leading advisor on the complexity of consumer behavior.

Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth.

We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

We’re a global company dedicated to fostering inclusivity and belonging.

Job Description

The Senior Account Executive works closely with the Account Manager in managing the overall client relationship as well as the day to day running of their accounts.

The Senior Account Executive is constantly looking for opportunities to add value to the client/s’ business through the data that we provide and is seen as a trusted advisor.

Responsibilities

  • Manage client relationships by maintaining a professional working relationship with key client contacts and is always an ambassador for the Circana brand
  • Is proficient in all Circana solutions and spots opportunities where these can add value
  • Drives awareness of relevant solutions across the client organisation
  • Manages the presentation briefing process with clients
  • Leads, participates, and manages storyboarding sessions internally
  • Guides the development of the presentation by scheduling regular touch bases with various team members
  • Mentor and develops the analytics skills of the more junior members of the team in a constructive manner
  • Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations
  • Manages the presentation delivery process with client
  • Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the presentations
  • Deals with follow-up requests on past presentations and ensures that these are delivered to clients
  • Manages the monthly/ quarterly delivery process
  • Builds strong relationships with internal stakeholders

Measures of Success

  • Revenue retention on accounts
  • Client satisfaction CSAT
  • Contract expansion / incremental revenue generation
  • On time and correct deliverables
  • Thought Leadership creation
  • Technology adoption in client portfolio
  • Achievement of Balanced Score card objectives
  • Complete the training program and panel process within the first 4 months of employment if entering at this level

Requirements

  • Tertiary Education with 4- 6 years working experience
  • Demonstrate an innate interest in market research and data driven decision making
  • Enjoys both the analysis and delivery of client presentations
  • High level of attention to detail
  • High level of technology proficiency

Circana Behaviors

  • Stay Curious: Being hungry to learn and grow, always asking the big questions
  • Seek Clarity: Embracing complexity to create clarity and inspire action
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices
  • Center on the Client: Relentlessly adding value for our customers
  • Be a Challenger: Never complacent, always striving for continuous improvement
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
  • Commit to each other: Contributing to making Circana a great place to work for everyone

Circana is proud to be Certified by Great Place To Work.

This prestigious award is based entirely on what current employees say about their experience working at Circana.

Circana is an equal opportunities employer and welcomes applications from all qualified candidates.

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Required Skill Profession

General Sales



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