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Urgent! Senior Associate Networking Technical Services (TS) Systems Integration Specialist Job Opening In Durban – Now Hiring NTT

Senior Associate Networking Technical Services (TS) Systems Integration Specialist



Job description

Job Profile Summary


The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).


This role performs configurations, actions installations and attends to break / fix events.


This role works towards associate to professional level certification, whilst at the same time developing business knowledge.


Key Responsibilities



  • Owns larger portions of an installation, break / fix incidents at a low to medium level of complexity during project lifecycle

  • Takes responsibility for problem resolution and troubleshooting during project lifecycle

  • Escalates complex problems to the relevant third parties.


  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover

  • Compiles and maintains project administration (Time Capture and feedback to stakeholders)

  • Conducts elementary presentations within the customer's organization.


  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.


  • Performs any other related task as required.



Knowledge and Attributes



  • Developing fundamental project and administration ability.


  • Developing understanding and appreciation of technical design principles and compute layers.


  • Ability to develop an understanding of fundamental project and administration processes.


  • Display a strong learning orientation.


  • Good verbal communication skills.


  • Demonstrate a client service orientation.


  • Hands-on proactive in approach.



Academic Qualification and Certifications



  • Bachelor's degree or equivalent in Information Technology or Computing or a related field.


  • Professional level certification in different Networking technologies such as Cisco CCNP, Aruba ACP-CA or ACMP, F5201 / 301

  • Installation knowledge of the following technologies would be advantageous

  • Cisco Meraki Routing / Switching

  • Cisco Wireless

  • Cisco ISE

  • Cisco Viptela SDWAN

  • Cisco Catalyst Centre

  • Aruba Central

  • Aruba ClearPass

  • F5 BIG -IP Server Load Balancing

  • InfoBlox DDI (IPAM)

  • Ekahau – Wireless Survey


Required Experience



  • Minimum 4 years’ work experience in technical implementation engineering, specific to Networking technologies.


  • Moderate level of experience engaging with clients and conducting presentations.


  • Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.


  • Moderate level of experience in diagnosis and troubleshooting.


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Required Skill Profession

Software Architecture & Engineering



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