About Us
Khozer0 Projects Pty Ltd is a leading ICT solutions provider, delivering reliable and innovative technology services.
We are seeking an experienced
Senior Desktop Support Technician
to strengthen our support team and ensure smooth IT operations for our clients.
Key Responsibilities
- Provide advanced desktop support and resolve complex technical issues.
- Install, configure, and maintain hardware, software, and peripheral devices.
- Troubleshoot system errors, connectivity, and user issues.
- Mentor and provide technical guidance to junior desktop support technicians.
- Ensure compliance with ITIL best practices and company standards.
- Maintain accurate documentation of incidents, problems, and solutions.
- Collaborate with other IT teams to ensure efficient service delivery.
Minimum Requirements
- Degree/National Diploma
or equivalent qualification in
ICT
.
- Minimum of
4 years' experience
as a Desktop Support Technician.
- Microsoft Certified Desktop Support Technician (MCDST)
or similar qualification.
- A+ / N+ certification
(CompTIA).
- ITIL v3 Foundation Certification
(advantageous).
- Strong technical knowledge of Windows OS, Microsoft Office, and ICT environments.
- Excellent problem-solving, communication, and customer service skills.
What We Offer
- Competitive salary package.
- Professional development and certification support.
- A dynamic, collaborative work environment with opportunities for growth.
How to Apply
Send your CV and supporting documents to
with the subject line:
- Senior Desktop Support Technician Application – Khozer0 Projects Pty Ltd