Senior Program Manager

Job description

About Goodwall

Goodwall (goodwall.io) is a mobile-first platform connecting Gen Z (16-26 year olds) to opportunity.

We leverage technology and an ecosystem of purpose-driven partners to empower youth on their journey through the world of education & work to reach their full potential and make society better.

Goodwall has a mission to level the playing field for youth globally and through its social enterprise model it serves over 3 million youth from 150+ countries.

We help those who don’t go to branded educational institutions showcase their talent, connect to a supportive community, access free skill building opportunities and connect to jobs, internships and scholarships.

Goodwall is disrupting how youth access opportunity and are assessed on their potential.

Our innovative approach has had us selected most recently as a World Economic Forum Technology Pioneer Company, TIME Magazine Top 100 Education Company, HolonIQ Top 100, and recognition from various media including Fast Company, Forbes 30 under 30, CNN and others.

Goodwall has become a strategic partner to Fortune 500s as well as governmental and IOGs such as the UN to make sure no youth is left behind.

Goodwall is a diverse multicultural team between Europe, Africa and Asia with operations in the US and LATAM.

Goodwall is financially and strategically backed by leading investors.

Goodwall has raised over $25M in funding from leading strategic and financial backers.

Your Mission

As a social enterprise, Goodwall works through public-private partnerships to unlock the potential of underserved and underprivileged youth globally.

As Senior Program Manager your role will be to seamlessly manage multiple Programs end-to-end to ensure they are delivered on time, to brief and within budget.

The primary focus is on delivering best-in-class, high performing Programs that take output to the next level.

Your responsibilities will include, but are not limited to:

• Develop strong internal relationships, in a collaborative and cross-functional manner, with a focus on Partnerships and Product teams.

• Develop strong external relationships with Partners, understanding Goodwall’s value proposition and offering, whilst aligning them with user needs to continually grow the business and member base.

• Understand Partners’ priorities, needs and contributions and be able to translate them into work plans, priority listings and clear messaging when briefing.

• Lead, organize and coordinate Partner meetings and consultations.

• Lead and deliver best-in-class, high performing Programs that take output to the next level.

• Support the Partnerships team in the development and proposal stage of new partnerships.

• Contribute to the strategic design and evolution of programs by surfacing user insights, identifying partner opportunities, and supporting the iteration of program frameworks and impact models.

• A key marker of success in this role is the ability to get things done while ensuring the highest level of Partner and user satisfaction.

• Track Program performance and support in troubleshooting.
  
  Work closely with Data and Product to track KPIs, analyse trends, and translate program insights into actionable decisions and partner reports.

• Briefing and managing external Suppliers/in-market Partners/Resource as required.

• Demonstrate organisational excellence and a keen eye for detail at every level.

• Constantly thinking about and putting forward suggestions and proposals on how Program delivery can be enhanced as the company looks to scale over time.

• Stay updated on industry trends and best practices - look to optimise or integrate them into the teams way of working or approach to Programs as necessary.

Your Profile

A hands-on, high energy do-er who is passionate to deliver excellence with the following attributes:

• 10+ years of professional work experience in Programs Management either at a tech start-up, product company or in the development sector.

• In-depth knowledge of how to run a Program end-to-end in the form of best practice processes, planning and workflow management.

• Proficient in Notion, Slack and Google Workspaces.

• Entrepreneurial problem-solver with a data-driven growth mindset.

• A successful track record of owning workstreams and coordinating broad business efforts.

• Excited, motivated, and inspired by exceeding goals.

• A strong communicator who enjoys working with colleagues and cross-functional teams from diverse international backgrounds and work experiences.

• Comfortable working autonomously, with the ability to operate in a fast-paced, ever-changing environment which allows you to adapt and deliver results under pressure.

• Enjoys the multi-faceted dimensions of this role from Program design, creative ideation, technical aspects, to processes, to internal partnership development.

• Proactive and output driven, focusing on immediate results while contributing to the long term strategy of the team.

• Genuinely excited and aligned with our mission, demonstrating a strong commitment to making a positive social impact.

• Have a love for EdTech.

What we offer

A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation.

To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact.

Autonomy to manage your time and efforts to achieve our goals.

A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated.

A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities.

Competitive compensation and a flexible work environment with a great team.

How to Apply

Apply on LinkedIn or email your resume/CV to with subject Senior Program Manager, or through our Careers Page

Required Skill Profession

Operations Specialties Managers