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Urgent! Senior Systems Analyst Position in Cape Town - IOCO

Senior Systems Analyst



Job description

The Senior Systems Analyst will play a strategic role in analyzing, designing, and implementing technology solutions that meet complex business requirements within iOCO’s enterprise environment.

This role requires a blend of technical expertise, analytical thinking, and stakeholder engagement to ensure system effectiveness and business alignment.

The successful candidate will take ownership of end-to-end systems analysis activities, from understanding business needs to developing, testing, and optimizing system functionality.

What you'll do:

  • Develop functional and technical specifications to meet client and business requirements.

  • Perform detailed system analysis for new and existing systems to enhance functionality and performance.

  • Construct, code, test, and debug programs to support solution implementation.

  • Collaborate with cross-functional teams, including developers, business analysts, and project managers, to troubleshoot and resolve complex system issues.

  • Prepare business cases and conduct initial risk assessments for proposed solutions.

  • Conduct solution assessments, validations, and ensure alignment with business objectives.

  • Facilitate presentations of deliverables for playback to departmental units and stakeholders.

  • Conduct playback sessions to validate requirements and ensure the accuracy of information gathered during the analysis process.

  • Provide technical leadership and mentorship to junior team members and analysts.

Your Expertise:

  • Minimum of 5 years’ experience in one or more of the following roles:

    • Business Analyst

    • Systems Analyst

    • System Engineer

    • Quality Assurance

    • Business Requirement Analysis

  • Proven experience in system design, documentation, and analysis.

  • In-depth knowledge of the Software Development Life Cycle (SDLC) and related methodologies.

Qualifications:

  • NQF Level 6 qualification or a Degree in Information Communication Technology (ICT) or related field incorporating Information Systems.

Skills & Competencies:

  • Strong expertise in systems analysis, functional design, and technical documentation.

  • Hands-on experience in coding, testing, debugging, and system integration.

  • Excellent problem-solving and analytical skills.

  • Ability to conduct feasibility studies, prepare business cases, and perform risk assessments.

  • Skilled in stakeholder engagement, presentations, and validation sessions.

  • Strong communication and interpersonal skills to bridge business and technical perspectives.

  • Proficiency with tools and technologies such as:

    • JIRA or Azure DevOps (for requirement tracking and project management)

    • Microsoft Visio or Lucidchart (for process and system mapping)

    • SQL or equivalent database tools (for data analysis and validation)

    • Confluence or SharePoint (for documentation and collaboration)


Required Skill Profession

Other General



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