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Urgent! Technical Manager Job Opening In Vereeniging – Now Hiring Santam



Job description

About the role

Santam Broker Services: JHB has an opportunityfor the role of Techincal Manager who will be based in Vereeniging .

What will you do?


The Technical Manager provides technical underwriting support for the Relationship Managers and enables quicker decision-making when engaging with our intermediaries for new business quotes on large risks, renewals and other technical queries.

The position calls for a person who will provide technical underwriting expertise to assist the Regional Manager and Relationship Managers in managing their broker relationships at both a strategic and operational level with a clear focus on growth, profitability and efficiency in line with the Broker Services and Santam Commercial and Personal objectives.

What will make you successful in this role

  • Provide technical underwriting expertise and advice for all Classes of Insurance.

  • Assist Relationship Managers in explaining complex underwriting principles and decisions to intermediaries.

  • Balance growth and profit when making decisions by considering the supporting business and regional strategy.

  • Analyse profitability of multi-claimants or renewal of individual policies and recommend corrective actions to Regional Managers and Relationship Managers.

  • Discuss proposed amendments to pricing models and new covers with Specialist Underwriters.

  • Manage: prepare (exception) complex and high value quotes and policy conversions.

  • When necessary, discuss and explain Risk Reduction Requirements (RRR) from survey reports and negotiate with brokers to obtain buy-in: escalate queries only if unable to resolve to Specialist Underwriters.


  • Build and maintain effective relationships with key stakeholders.

  • Ensure compliance with underwriting guidelines 

  • Review new business written

  • Qualification and Experience

  • Grade 12 (Matric Certificate) qualification 

  • Higher Certificate in Insurance or equivalent 

  • Driver’s licence (requirement)

  • FAIS compliance is a business requirement.

  • Regulatory Examinations (RE) qualification

  • 3 - 5 years’ experience working in a commercial underwriting department assessing risks, determining pricing and terms across all classes of insurance (Property, Casualty and Motor) 

  • Knowledge and Skills

  • Computer literate (MS Word, Excel and PowerPoint – intermediated proficiency levels) 

  • Thorough Personal and Commercial Lines technical, product and wording knowledge

  • Working knowledge of Re-Insurance is and Motor Fleet underwriting

  • Keen attention to detail

  • Negotiation skills 

  • Planning and organising - ability to cope with conflicting demands and to prioritise tasks

  • Presentation skills

  • Excellent inter-personal skills

  • Execution and deadline oriented

  • Analytical thinking - ability to analyse and apply information and data

  • Personal Attributes

  • Appreciation of insurance and underwriting principles

  • Business partnerships

  • Commercial and profit driven

  • Conceptual thinking 

  • Curious about new developments and technologies and application to risk management

  • Flexibility

  • Good communication skills (verbal and written)

  • Hunger for improvement

  • Impact & Influence 

  • Information seeking

  • Innovation - innovative flair or ability to unlock this in business and people

  • Solution oriented

  • Teamwork and cooperation

  • Tenacious

  • Self-Confident

  • Competencies

  • Delivering results and meeting customer expectations
  • Relating and networking
  • Analysing
  • Applying expertise and technology
  • Achieving personal work goals and objectives

  • Required Skill Profession

    Operations Specialties Managers



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